These terms of service (hereinafter the "Terms") stipulate the conditions for the provision of the Services, as well as the rights and duties of the Company and Users with regard to the Services. Users are requested to read through and agree with the Terms in order to use the Services.

Article 1. Scope of Application

1. The Terms are intended to establish the conditions for the provision of the Services, as well as the rights and duties of the Company and Users with regard to the Services, which are applicable to every matter related to the provision and use of the Services between Users and the Company.
2. Other rules and conditions published by the Company on the Website regarding the Services also form a part of the Terms.
3. If any of the Terms conflict with the rules and conditions referred to in the previous sentence or any other explanation about the Service, the provisions of the Terms shall prevail.

Article 2. Definitions

For the purpose of these Terms, the following definitions shall apply:

1. "TERMS OF SERVICE" refers to these Terms, which constitutes an agreement between the Company and Users regarding the Services.
2. "Intellectual Property Right" refers to a copyright, patent right, utility model right, design right, trademark right, or any other intellectual property right (including rights to acquire or apply for registration of such rights).
3. "Submitted Data" refers to data that Users submit to the Company via the Services (in formats including but not limited to documents and texts).
4. The "Company" refers to Tau Translation Inc.
5. The "Website" refers to the website operated by the Company under the domain of "tautranslation.co.jp" (or any other domain to which the Website is relocated for any reason).
6. "Users" refers to organizations and individuals using the Services.
7. The "Services" refers to services offered by the Company, including Quotation Services and Translation Services (and any future services changed or renamed based on these services).
8. “Translation Services” refers to language translation services provided by the Company, e.g., translation from Japanese to English and vice versa.
9. "Quotation Services" refers to the Company's manual quote service and automated quote generation service (named "Instant Quote Generator”).

Article 3. Contents of the Services

1. For Quotation Services, the Company offers all or part of the services/functions listed below:

1. A service to manually provide a quote for Translation Services
2. A function that automatically generates an instant quote for Translation Services
3. A function that enables Users to select from available plans for different translation quality levels at different rates
4. A function that enables Users to specify a desired delivery date or select from available delivery time options
5. A function that enables Users to negotiate the cost of translation with the Company
6. A function that enables Users to place an order for Translation Services
7. Other functions that the Company deems necessary to improve the usability of Quotation Services

2. If there is a difference between a quoted price generated by the Instant Quote Generator and the price of Translation Services that Users actually purchase (hereinafter the "Actual Price"), the Actual Price shall prevail.
3. Irrespective of whether Users use the Instant Quote Generator, Users shall enter into an agreement for Translation Services (hereinafter a "Translation Service Agreement") with the Company by the means designated by the Company (including but not limited to email).
4. Notwithstanding the foregoing, when Users have placed an order for Translation Services via the Instant Quote Generator, a Translation Service Agreement shall be deemed executed upon the declaration of undertaking by the Company.
5. The Company may offer a special discount for Translation Services anytime at its own discretion.

Article 4. Fees and Payment Methods

1. Of the Services, Quotation Services are provided free of charge.
2. By placing an order for Translation Services, Users shall be deemed to have agreed to pay for the services by a payment method separately designated by the Company.
3. When paying an invoice, Users shall pay the Actual Price by the payment due date and payment method specified in the respective invoice issued by the Company.
4. In the case of any delay in the payment of the Actual Price by Users, Users shall be liable for a delinquency charge at an annual interest rate of 14.6%.

Article 5. Prohibitions

In using the Services, Users are prohibited from the acts listed below or any act that the Company deems to fall under any of the following acts:

1. Violation of laws or any crime-related act
2. Fraud or intimidation against other Users of the Services or third parties
3. Any act offensive to public order or morals
4. Infringement of any Intellectual Property Right, portrait right, privacy right, honors, or any other rights of other Users of the Services or third parties
5. Causing excessive loads on the network or system, etc. of the Services
6. Any act that may hinder or obstruct the operation of the Services
7. Unauthorized access to the Company's network or systems, etc. or any attempt thereof
8. Impersonation
9. Use of the Services for advertising, solicitation, or sales activities without prior permission of the Company
10. Collecting information of other Users of the Services
11. Any act that could disadvantage, damage or cause distress to other Users of the Services or third parties
12. Any act that could trigger or facilitate any of the foregoing items, whether directly or indirectly
13. Any other act that is deemed inappropriate by the Company

Article 6. Exclusion of Antisocial Forces

1. The Company and Users represent and warrant that it, its officers (i.e., individuals substantially involved in the management of the User business regardless of title), and personnel involved in the Services do NOT:

1. fall under the category of a criminal syndicate, member, ex-member (within five years since the date of dismissal), semi-member thereof, affiliated company or organization thereof, racketeer group, group engaging in criminal activities under the pretext of conducting social campaigns or political activities, crime group specialized in intellectual crimes or any individual/group of a similar nature (hereinafter collectively referred to as “Antisocial Forces”);
2. conduct business activities under the controlling influence of Antisocial Forces;
3. have any relationships in which Antisocial Forces have a substantial involvement in business management;
4. have any relationships that represent unjustifiable utilization of Antisocial Forces with the intention to promote their or any third party’s interests or to harm any third party;
5. have any relationships that represent the offering of value or benefits to Antisocial Forces; or
6. have any socially reprehensible relationships with Antisocial Forces.

2. The Company and Users shall undertake not to commit any of the following acts:

1. Using Antisocial Forces or having any relationships with Antisocial Forces by way of funding or offering of benefits, or capital investment, etc.
2. Committing or having a third party commit any of the acts listed below:

1. Using fraudulent means, violence and/or threatening words
2. Indicating that the party or related organizations or individuals are Antisocial Forces (whether such indication is true or not)
3. Any act of actually or potentially defaming or discrediting the other party
4. Any act that interferes with the other party's operations, or that carries the risk thereof

3. If the other party is in breach of any of the provisions of this Article, the Company or Users may terminate all agreements regarding the Services without any prior notice or procedures. In this case, the terminating party shall have no duty to make payment or provide any other economic benefit to the breaching party.

Article 7. Suspension of Services

1. The Company may temporarily or permanently suspend all or part of the Services without prior notice to Users in the following cases:

1. Emergency inspection or maintenance work for computer systems related to the Services
2. Accidental shutdown of a computer system or network, etc.
3. Any force majeure event that interrupts the operation of the Services, including but not limited to earthquakes, lightning, fire, wind/flood disasters, power outages, and acts of God
4. Any other event in which the Company deems it necessary to suspend or discontinue the Services

2. The Company shall not be held liable for any damages incurred by Users due to a decision to suspend or discontinue the Services pursuant to this Article.

Article 8. Attribution of Rights

1. All Intellectual Property Rights associated with the Website and the Services belong to the Company and its licensor. All licenses granted hereunder regarding the Website and the Services shall be in no way construed as the licensing of such Intellectual Property Rights by the Company or its licensor.
2. Users shall represent and warrant to the Company that they hold the legal right to submit Submitted Data, and that the Submitted Data does not infringe any right of a third party.
3. Users shall license the Company to use, reproduce, and create derivative work of, display, and execute their Submitted Data.
4. Users agree not to execute the moral right of an author against the Company or any assignee or licensee of the Company's rights.

Article 9. Termination

1. Where a User falls under any of the following items, the Company shall suspend the Services to the User or terminate a Translation Service Agreement without any prior notice or formal demand:

1. When a User is in breach of any provision of these Terms
2. When a User is found to have submitted false information
3. When a payment has been suspended or become insolvent, or a petition for bankruptcy proceedings, civil rehabilitation proceedings, corporate reorganization proceedings, special liquidation or similar proceedings has been issued
4. When there is no response to any inquiry or requests for information from the Company for 14 days or more
5. When a User falls under any of the Items listed in Clause 4 of Article 3.
6. When the Company has determined that it is inappropriate for the User to use the Services, to be a registered User, or for the Translation Service Agreement to be maintained

2. When a User falls under any of the Items provided for in the preceding Clause, the User shall lose the benefit of time for all debts owed to the Company and the User must settle all such liabilities immediately.
3. The Company shall not be held liable for any damages incurred by Users due to actions taken by the Company pursuant to the provisions of this Article.

Article 10. Disclaimer of Warranties and Waiver

1. The Company provides no warranty for: The suitability of the Services for a User’s specific purpose; the functionality, commercial value, accuracy, or usability expected from the Services; compliance between the use of the Services by the User and applicable laws and regulations or internal rules of industrial associations, etc.; fault-free operation.
2. While the Company shall strive to provide the Services at the level of quality expected by Users and in accordance with what is stated on the Website (including but not limited to accuracy of translation), the Company shall be held free from any responsibility for any quality issue not attributable to the Company (including but not limited to any quality issue caused by the failure of the User to provide information necessary to ensure the expected quality of the Services).
3. The Company shall be liable for damages incurred by Users in relation to the Services due to any willful or gross negligence of the Company (hereinafter "Damages").
4. The liability of the Company for Damages as set forth in the preceding Clause shall be limited to the amount paid by the relevant User for the Services and any incidental, indirect, special, or future damages and lost profits shall be excluded from such liabilities.
5. Users represent and warrant that all texts for translation within Submitted Data are translatable, not generated by machine translation, generative AI, or other non-human means, and are not written by any individual who is not a native speaker of the source language or who does not have equivalent proficiency. If it is deemed that Submitted Data does not conform to this representation and warranty in light of generally accepted standards and is found to be substantially impossible to translate, the Company may cease to provide Translation Services even after the execution of a Translation Service Agreement and shall be free of any liability for such cancellation of Translation Services. In the event of such a cancellation, Users shall pay a cancellation fee pursuant to the rules regarding usage of the Services provided on the Website.
6. The Company will assume no responsibility for any transaction, communication, or dispute, etc. between Users or between a User and a third party in relation to the Services or the Website.

Article 11. Confidentiality

Users shall maintain the confidentiality of any information disclosed by the Company in relation to the Services that includes a demand for the information to be treated as confidential unless otherwise stated in writing by the Company in advance.

Article 12. Changes to the Terms

The Company reserves the right to modify these Terms. Where any change to the Terms is made, the Company shall disclose and publish the modified Terms on its Website.

Article 13. Communication and Notices

The means of communication designated by the Company shall be used for any inquiries regarding the Services, any communications or notices made by the User to the Company, any changes to the Terms, and any communications or notices made by the Company.

Article 14. Severability

In the event that any provision or part of a provision of these Terms is held invalid or unenforceable under applicable laws and regulations, the legality and enforceability of the other provisions or the other part of a provision that is held partially invalid or unenforceable shall remain unaffected and in full force and effect.

Article 15. Governing Laws and Jurisdiction

1. These Terms shall be governed and interpreted under the laws of Japan.
2. Any disputes arising out of or in connection with these Terms or Service Agreement shall be subject to the exclusive jurisdiction of the Tokyo District Court in the first instance.

Instituted: December 29, 2016
Revised: June 30, 2017
Revised: May 1, 2025