Effective date: January 13, 2009
Last updated: October 3, 2025

Tau Translation Inc. (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect personal data in compliance with:

• ･ The EU General Data Protection Regulation (GDPR)
• ･ The California Consumer Privacy Act (CCPA)
• ･ The Act on the Protection of Personal Information (Japan)

This policy applies to all visitors and clients using our website and services.

We may collect the following categories of personal data:

• ･ Contact details: name, company name, email, phone number, postal address.
• ･ Business documents: files submitted for translation, which may contain personal or confidential data.
• ･ • Technical information: IP address, browser type, device information, cookies, and analytics data.

We do not sell personal data to third parties.

We use collected information only for the following purposes:

• ･ To provide translation and related services.
• ･ To issue quotations and invoices.
• ･ To communicate with you regarding inquiries and projects.
• ･ To comply with legal and contractual obligations.
• ･ To improve our website and services.

For individuals in the EEA, we process personal data under the following legal grounds:

• • Consent: when you voluntarily provide data through forms.
• • Contract: to perform a contract or pre-contractual steps.
• • Legal obligation: to comply with applicable laws.
• • Legitimate interests: such as improving our services and maintaining website security.

Depending on your jurisdiction, you may exercise the following rights:

• • Right to access your personal data.
• • Right to rectification of inaccurate data.
• • Right to erasure (“right to be forgotten”).
• • Right to restrict processing.
• • Right to object to processing.
• • Right to data portability.
• • Right to opt out of the sale of personal data (under CCPA).
• • Right to lodge a complaint with a supervisory authority (GDPR).

We use cookies and similar technologies to:

• • Ensure the website functions properly (essential cookies).
• • Analyze site traffic and usage (analytics cookies).
• • Improve user experience and personalize content.
• • Support marketing and communication efforts where applicable.

When you first visit our site, a Cookie Consent Banner (powered by Cookiebot) appears, allowing you to:

• • Accept all cookies.
• • Reject non-essential cookies.
• • Customize your preferences.

You may change or withdraw your consent at any time by reopening the cookie settings on our website.
A detailed list of cookies in use, their purpose, provider, and duration is available in our Cookie Declaration.
We do not sell personal information collected via cookies (CCPA).
7. Data Retention

We retain personal data only as long as necessary for the purposes stated above:

• • Translation project files: deleted after project completion unless otherwise agreed.
• • Contact and billing information: retained as long as required by law or for legitimate business purposes.
• • Cookies: stored only for their declared retention period (see Cookie Declaration).

Your personal data may be transferred outside your country (e.g., to Japan or other regions where our servers or service providers are located).
We ensure appropriate safeguards, such as standard contractual clauses, are in place to protect your information.

We implement technical and organizational measures to safeguard personal data against unauthorized access, loss, or disclosure.

We may engage trusted third parties (e.g., cloud storage, payment processors) to process personal data on our behalf.
All third parties are contractually obligated to protect your information and process it only as instructed.

Our services are not directed to individuals under the age of 16. We do not knowingly collect data from children.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Tau Translation Inc. 5-9-1 Sekimae, Musashisakai, Tokyo 180-0014 (JAPAN) customer_support@tautranslation.co.jp +81 3 6822 3505 (An English-speaking operator may not always be available.)